I have a Windows 10 computer and I wanted to watch a movie on Netflix but I can’t and instead got greeted by this error. I am currently using my LED TV as computer monitor instead of my actual LED monitor since I frequently watch Netflix. I don’t think my setup is the problem since this always works. Hope you got a solution.
On Netflix, error code “U7361-1254-C00D36B4” means there is an external device that interferes or making obstacles. The same error code may appear if the video card of your computer gets outdated. Any of these problems can prevent Netflix from working properly. To fix the problem, first, verify that you are not using your TV as your computer monitor.
If you are using your TV as monitor, disconnect your TV from your computer then connect your monitor to your computer. Next, launch Netflix on your computer then play the show that has the problem. If this worked then the problem is the TV. If this doesn’t work, update your video card’s driver. See the following list of manufacturers:
If this doesn’t work, use the browser to watch on Netflix instead of using the Netflix app. You can use Google Chrome, Opera, Mozilla Firefox, and Microsoft Edge.
