Error code: 0x800736b1: Photo or video not being displayed

Asked By ocheng 10 points N/A Posted on - 02/21/2012

Hello

I found the following error; does anybody know what it means? I have latest install and have just really downloaded and updated

Windows Live Photo Gallery

A problem is preventing this photo or video from being displayed.

Error code: 0x800736b1

Need your help. Thanks.

• Status: Open
• Question Views: 6218
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Photos / Graphics Soft.

Best Answer by Felipa Dolore

Go To Solution

Answered By Lesten Pasio 40 points N/A #98320

Error code: 0x800736b1: Photo or video not being displayed

Microsoft support to its customers is simply awesome.they have solutions for almost all of their problems when comparing to any giants. Really i am a fan of Microsoft. It seems your problem has a perfect answer.

You can fix your problem by automatic photo gallery fix provided my Microsoft support team this is their link
If it didn't worked means you have to re – install windows live photo gallery go to start -> control panel -> add or remove programs or programs and features and remove it (uninstall it) then download from this URL and install it again.

This solves your problem !! 🙂

About Lesten Pasio

Questions
1

Answers
317

Best Answers
123

• Vote Up 0 Vote Down

• Posted on - 02/21/2012
• Question Category: Photos / Graphics Soft.

Best Answer

Best Answer

Answered By Felipa Dolore 20 points N/A #195007

Error code: 0x800736b1: Photo or video not being displayed

The problem seems to be the Windows Live Photo Gallery installation itself. To fix the error, try to do the following steps:

 

1. Click the Start button then click Default Programs.

2. Click "Set your default programs".

3. From the left side of the window select Photo Gallery.

4. On the lower part of the window, click "Set this program as default".

 

 

5. Close the window.

 

Next you need to repair the Windows Live Essentials installation:

 

1. Click Start then click Control Panel.

2. Click Programs > Programs and Features.

3. From the list, look for Windows Live Essentials, right-click on it then select "Uninstall/Change".

4. On the next window, select "Repair all Windows Essentials programs".

 

 

5. Wait for it to finish then close the window.

 

You can also consider scanning your computer for malicious programs that might cause the error. To do this within the Safe Mode environment, do the following:

 

1. Click this Malwarebytes Anti-Malware Free site to download the malware scanner and removal tool.

2. Look for the free version then click the Download button.

3. Wait for it to finish downloading then restart your computer.

4. As the computer restarts, press and hold the F8 key.

5. On the Advanced Boot Options screen, use the arrow keys and choose Safe Mode.

6. Let your computer boot in Windows.

7. Look for the downloaded Malwarebytes software and install it.

 

 

8. Run the scanner, check if there are detections, remove them immediately then restart your computer to normal booting.

 

The error on the Windows Live Photo Gallery should be fixed.

About Felipa Dolore

Questions
0

Answers
100

Best Answers
48

• Vote Up 0 Vote Down

• Posted on - 11/27/2013
• Question Category: Photos / Graphics Soft.