Hi Experts,
I received an error message on my Book Live (running Software Release 2.0 or higher) Remote Web Access.
It is indicating internal server error. I tried several ways to get a remedy of this issue but failed.
I have recently installed the software My Book live with software release 2 and it was installed successfully but when I try to set up a remote web access or when generating a code for mobile access, I get an error.
Have you any idea for the issue?
Please help.
Thanks in advance.
Error
30500 – Internal Server Error. Please retry your last operation
Error 30500 – Internal Server Error. Please retry your last operation.
Hi Alexander,
Thanks for sharing your with us, this error is caused when the drive is at full capacity. If the capacity is full, it will affect any configuration functions that need to write to the orion.db file. You can solve this problem very easily. Just clear at least 5% of the data on the drive. You can do this by deleting or moving old files from your NAS unit so it is under 95% capacity.
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I hope this will help you.
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Thanks.
Error 30500 – Internal Server Error. Please retry your last operation.
This is a very simple problem and don't worry. I am giving you some solutions. I think that will help you a lot.
1. You can reset the factory setting because that will help you.
2. Did you tried pressing the reset button for 4 seconds. It will not delete your file.
3. You also need free space.
Good luck.
