Error 3002 was encountered when opening the M-Powered

Asked By 30 points N/A Posted on -
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Hello,

Recently I have bought the MYOB Student Edition and I have installed it on my laptop with Windows 7 (x64), everything worked fine with install. Now when I try to run it this Error 3002 appeared and tell me to contact Service Support. I have made some internet researches and nothing useful found. I still await a response from support, but I am in a hurry so please, anyone can tell me why I have this error ? How can I solve it ?

Thank you !

AccountRight Plus

Error 3002 was encountered when opening the M-Powered

Services Centre data file.

Please contact MYOB M-Powered Services Support for details.

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Answered By 590495 points N/A #187553

Error 3002 was encountered when opening the M-Powered

qa-featured

Regarding your operating system, I don’t see any problem. MYOB AccountRight Plus supports Windows XP Professional Service Pack 3, Windows Vista Ultimate Service Pack 1, Windows 7, and Windows 8. Since you are using Windows 7, the software doesn’t have a problem whether you are using the 32-bit version or the 64-bit version because MYOB AccountRight Plus has been tested on these versions.

You also need to install Microsoft .NET Framework 3.5. Additionally, for Microsoft Windows 8 users, only MYOB AccountRight Plus 19.8 will work on this version for the old version of MYOB AccountRight Plus. To fix the problem, try updating the software. You may also try reinstalling the software so you can restore the application’s default files to restore and fix any corrupted or missing files.

If this doesn’t help, open Windows Explorer and go to the installation folder of MYOB AccountRight Plus in Program Files. Try finding the file “tutorial.box”. If you found it, right-click on the file and select Properties. In General tab under Attributes, uncheck Read-only and click OK. Try running the program again and see if this method works.

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