Could not open key on a Windows XP system

Asked By backstere 0 points N/A Posted on - 01/06/2012

I am receiving the following error message while trying to install Microsoft Office Word on my Dell computer pre-installed with Windows XP Professional: Error: 1402. Could not open key H-key_local_machinesoftwaremicrosoftwindows currentversionrunoptionalcomponentsmsfs.

Verify that you have sufficient access to that key or contact your support personnel. Can anyone help me solve the issue?

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• Question Category: Windows XP

Answered By Zorian Crust 80 points N/A #128866

Could not open key on a Windows XP system

Hello Backstere,

I suggest you to disable the third party application to avoid getting that error.

Run As Admin:

1. Go to the start menu and find the program icon you want to start.

2. <Shift> <Right Click> on it.

3. Select run as.

If that doesn’t work try this:

• In the start menu, right click on the shortcut for any Office app, select “RunAs Admin”. If RunAs does not appear, right click and drag the shortcut to the desktop.
• Create a shortcut on the desktop.
• Right click on the desktop shortcut,
• RunAs admin should be there.

Activate the application/office:

• 2007 Office button / 2010 File tab.
• Help.
• Click on “Activate the Application”.
• Follow prompts to enter product key.
• Close the app.
• Restart app normally.

Zorian

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• Posted on - 01/06/2012
• Question Category: Windows XP