Could not access network locationHewlett-Packard

Asked By 30 points N/A Posted on -

Hi There,

I am using Windows Vista Enterprise Edition with SP1.
It is a 32-bit operating system with 2 GB RAM and loads of Hard drive space.
However when I try to install the Nitro Software I have been unable to do so as the error list below is bugging me a lot.
Please help me.
Could not acess network location Hewlett-Packard
Could not access network location Hewlett-Packard\.
Best Answer by Neel Johnson
Answered By 5 points N/A #149097

Could not access network locationHewlett-Packard


Hi Ammelia,

The problem you are facing is related to the registry of HP.

To fix this you have to look for the following registry:

  • HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstall
Find the value named InstallLocation which have the string "Hewlett-Packard\".
Just delete this value and try to run your installer again. It will work.
You can also look into the website for further help.
Best Answer
Best Answer
Answered By 0 points N/A #149098

Could not access network locationHewlett-Packard


Hi good day,

The issue you're encountering is known HP issue, it’s happening to other application one example is Nitro Software that you are using.

This problem occurs when you’re removing or installing software programs which is most likely the same as Error 1606: Could Not Access Network Location.

The problem occurs when the setting is incorrect in one of the following registry subkeys:

  • HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders

You can solve this automatically and manually:

Automatically just install this software found in the link click it and run and install.

This program is Microsoft Fixit. After installing just follow the wizard to solve the problem. If you want to solve manually,

Just go to Microsoft Article ID 886549 for complete instructions.

I hope this helps.

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