Connection Problem with New Skype Version.

Asked By 0 points N/A Posted on -


Since the newest version of Skype updated on my computer (running Windows Vista) I have only tried to use it a handful of times. I am at the point that I am so frustrated with it though that it's not even worth it. I'm not sure what my previous version of Skype was or even where to find it, but it worked just fine.

Since the update any time that I log into Skype now it will connect just fine (whether I'm already running Firefox or not), once I try to do anything within Skype or within a minute or two just being idle it loses connection. It also kicks me off of my internet connection which is the really weird part. I've checked my network settings and I still have connection, but my browsers will not work.

Then I end up having to restart my computer just to get my browsers working again. I'm really am frustrated with this since I need Skype for working online. Plus I'm really confused as to how exactly Skype ends up messing up my browsers. I've tried downloading the Beta version that was brought up in another thread and it did nothing to help.

Answered By 0 points N/A #142435

Connection Problem with New Skype Version.


When you installed or updated your Skype, Skype toolbar is automatically installed in Firefox adds-on. Skype toolbar is an extension that detects phone number in the web pages, and re-renders them as a clickable button that can be used to dial the number using Skype, which can affects the loading of webpage in Mozilla. It appears that the Firefox is slow in loading web pages. You must disable the Skype toolbar in the adds-on menu. 

You can disable the extension by starting Firefox, going to Tools -> Add-ons, finding the Skype extension, and then either clicking Disable or Uninstall. You will have to restart Firefox after this change. When it still did not work, try to restart your Skype by doing the following actions.

If the Skype icon is displayed in the system tray at the bottom right of the screen, right-click it and select Quit or Click Start, type "run" and press Enter. (On Windows XP: Click Start and then Run.) Type "%appdata%skype" and click OK. Locate and delete the file shared.xml. The file may be displayed as shared if file extensions are not displayed by default on your computer. After this you must Restart Skype.

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