Cannot install Win 8.1 on my PC due to AVG

Asked By Adam Johnson 70 points N/A Posted on - 12/24/2013

I tried installing Windows 8.1 on my PC, but to my dismay, it stopped in between and asked me to pause to uninstall AVG. I can't understand why this message appeared. I tried reinstalling AVG but still the same message appears. Now the installation of Windows 8.1 is stuck on my PC. Can an expert please help. Thanks

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• Question Category: Windows 2008

Answered By Nichols Fryman 15 points N/A #199760

Cannot install Win 8.1 on my PC due to AVG

Hi Adam,
The steps to install the Windows 8.1 on the system are as mentioned below:
1) Click 'Start', select 'Run'
2) Run the command prompt as Administrator
3) In the command prompt, enter the following commands as mentioned below
4) The commands are 'net stop wuauserv', 'net stop bits'
5) By running the commands the background services will stop the running
6) Restart the system and complete the installation process

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• Posted on - 12/24/2013
• Question Category: Windows 2008