Avast information regarding Mail Scanner

Asked By James C Webb 80 points N/A Posted on - 02/25/2013

Hello,

 

How can I stop such error messages from occurring in Avast?

 

avast! has detected a secure connection from your mail program (process thunderbird.exe) to the SMTP server 74.128.0.21 (insightbb.com).

This type of connection cannot be checked for viruses. Please disable SSL/TLS in your mail client so that the Mail Scanner can scan your mail. The Mail Scanner will provide the SSL/TLS security itself.

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• Question Category: Anti-Virus

Answered By Drake Vivian 30 points N/A #151132

Avast information regarding Mail Scanner

Hi there James,

 

This is a usual problem that happens when you are either using the e-mail provider that requires SSL or have some ports out of sync with the connection type.

 

The easiest fix is to open the menu Tools, select Account settings – Outgoing server (SMTP) – Security and Authentication and change the option "Use Secure Connection" from "TLS" to "Use TLS, if available". 

 

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• Posted on - 03/12/2013
• Question Category: Anti-Virus