After FX error launching the program after installation

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Hi there,

After installation this error appeared from After FX. The installer is OK and is downloaded from a trusted source and is compatible with my Windows XP. Why I have this application error ? What should I do to make Adobe to work ?

Thank you !

Df8: AfterFX.exe – Application Error

The exception unknown software exception (0xc0000005) occurred in the application at locacition 0x123de3b0.

Click on OK to terminate the program.

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Answered By 590495 points N/A #194439

After FX error launching the program after installation

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Looking at the screenshot, I guess you are using Windows XP since Adobe After Effects doesn’t work on an operating system earlier than Windows XP. If you have this error after installing it, click OK to close the dialog box then restart the computer. Start the application again then see if it works. If it doesn’t, check if you are using it on a supported operating system.

If you are using Adobe After Effects CS4, since this is the oldest version that is compatible with Windows XP, it requires Windows XP Service Pack 2 or higher, or Windows Vista [Home Premium, Business, Ultimate, or Enterprise] Service Pack 1. If you are using Windows XP but with a much lower Service Pack, you should update to the latest Service Pack.

Download and update your operating system to Windows XP Service Pack 3. The updating will last for several minutes because it first needs to inspect your system then backup your current system files and then installs the Service Pack 3 update. Restart your computer when you are prompted and then reinstall Adobe After Effects.

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