Adobe Reader “0x20bc12af” referenced memory at “0x00000000”

Asked By 0 points N/A Posted on -


Recently I got some error with Adobe Reader. It is updated to a new version.

When updating was done I have restart computer. 

After that When I wanted to run PDF file I got an error message.

OS Windows Vista

Thank you



LoadRetun[1].pdf – Adobe Reader: AcroRd32.exe – Application Error

The instruction at “0x20bc12af” referenced memory at “0x00000000”. The memory could not be “read”.

Click on OK to terminate the program

Click on CANCEL to debug the program



Answered By 0 points N/A #121661

Adobe Reader “0x20bc12af” referenced memory at “0x00000000”


             Hello Jessie J! When you update a program or software it may results to a better performance and not an error. Some error occurred after update just because of some reasons like poor internet connection. When downloading files, you need to have enough internet connection because poor connection may result to download corrupt files. The other reason is the download was interrupted. Always remember during update, you need to do it until the update finish, don’t cancel or exit during the update because it will give you errors like you encounter to your computer.  So try to do a update again to resolve this issue.

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