Adobe Captivate has encountered a problem

Asked By Chynna Clarke 10 points N/A Posted on - 01/03/2012

I could not open Adobe Captivate software after successfully installed it on my computer.

I attempted in order to uninstall the program to do the installation once again, however the exact same error information occurred.

A screenshot of the error has shown in below.

Can anyone solve this problem?

Error Message:

Adobe Captivate has encountered a problem and needs to close. We are sorry for the inconvenience. If you are in the middle of something, the information you were working on might be lost.

Error Signature

AppName: adobecaptivate.exe                                       AppVEr: 5.0.0.596     ModName: dvaui.dll

ModVer: 5.0.0.0          Offset:001ab9a7

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• Question Category: Misc Software

Answered By Thompson Locker 10 points N/A #106987

Adobe Captivate has encountered a problem

After you were reinstalling the same setup application that you had installed before and continued getting that error, then it is probable that the problem is with the setup application, and therefore you will need to get another setup and try using it. Try the following:

• Check the system requirements and the kind of operating system that you are using.
• And then with those system specifications, go to the internet and search for the adobe captivate programs that meets those specifications.
• Download the program and try installing it again.

If the error was as result of incompatibility, the application will install successfully.

-Thompson Locker

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• Posted on - 01/03/2012
• Question Category: Misc Software