Adobe Bridge unable to read cache

Asked By Josh Pikee 0 points N/A Posted on - 06/07/2012

When I turn on my PC, an error pop-up from my adobe bridge CS5 and it slows down my computer. The error is:

(Adobe Bridge encountered a problem and is unable to read the cache, please try purging the central "cache preferences" to correct the situation).

I don't know what is that mean and what should be done, please can anyone help me.

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• Question Category: Server Software

Best Answer by Sharath Reddy

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Answered By Sharath Reddy 590495 points N/A #144767

Adobe Bridge unable to read cache

If this is the first time that it happens to your application, try restarting your computer then try it again. If it’s still the same, check the options of Adobe Bridge CS5 if you can find the option to purge just like what is mentioned in the error message.

You may also try doing a clean installation of the program again to restore it to its default configuration and eliminate possible corrupted files that are probably affecting the application from working properly. Uninstall Adobe Bridge CS5 from your computer then reboot your system when asked. After booting, check your computer for any possible errors. Use a disk utility application to check the system. For a much thorough diagnostics on the system, use a disk utility application like Norton Utilities, or Norton SystemWorks. Install Adobe Bridge CS5 again after this and see if it works.

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• Posted on - 06/14/2012
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Answered By Wiley Kolar 15 points N/A #144769

Adobe Bridge unable to read cache

This can be solved without much inconvenience, allowing automatic reallocation of cache with following steps:

• Open Adobe Bridge
• Go to Tools > Preferences
• Check the 'Automatically export cache when possible' check box

If this doesn't work out, try moving folders and sub-folders from 'Users/username/Library/Caches/Adobe/' with the whole content to some other location and launch Adobe Bridge. This will recreate the default user specific folders and might solve the issue.

Note: keep the moved folder, in this option doesn't work you might need to move it back.

If nothing work then try a complete uninstall, with removal of Bridge related data as well registry clean up and Adobe Bridge user file deletion.

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• Posted on - 11/17/2013
• Question Category: Server Software