I need your assistance,

I was trying to update my Advanced Access Content System (AACS) since I wanted to be able to play movies on BD-ROM which is more easily available. However, when I try to install the patch using PowerDVD, The above error message appears. What could be causing this problem?

Update failed                                              

I have a request,

I have been working on a number of DVDs with varied timelines for a while now.

Having transcoded everything in the format that I wanted, I tried to build up the DVD using Encore and the below error message appeared on the screen.

Does someone know what the problem is?

PGC “Main Title” has an error at 0.6340s.

The aspect ratio of this file is not supported by DVD. – PGC

Info: name = main Title, ref = Cpgc, time = 0.6340s

Most grateful.

Greetings to you all,

I have been burning CDs with my DELL laptop for a while now with no problems using Adobe Encore. The other day when I tried to burn another CD, I got this error message. I thought that maybe the memory was too small, so I upgraded from 4GB to 8GB, but the error message still keeps coming. I need help please.

Adobe Encore

PGC “PAL_Beach Menu WIDE” has an error at 00:00:29:22.

Internal software error; %0, line PAL_Beach Menu WIDE – PGC Info: name = PAL_Beach Menu WIDE, ref = Bpgc, time = 00:00:29:22

Thanks for your help.

Greetings ,

I am a professional video producer and I normally use Adobe Encore to produce the high quality videos. With this software, I am able to transcode video resources into M-PEG 2 video once it is complete. However, during my last attempt to do this, I got the above error message. What could be causing this?

Adobe Encore

PGC “photo montage” has an error at 00;00;01;05.

internal software error” %0, line photo montage – PGC Info: name = photo montage, ref = Ipgc, time = 00:00:01:05

Kind regards

I have a query,

I had encoded some copyrighted songs that I had purchased from Apple itunes store from an Adobe Media Encoder. When I tried to import these files into an Adobe Flash using the Adobe Encore software, I received this error message. What could have gone wrong?

Adobe Encore

The software that’s used to decode the media is not available on this system. Installing the correct decoders for the files you are working with may help to correct the problem.

Bless you.

Good morning,

I have been trying to install software which would help me update my computer program together with all the accompanying data.

I tried to install the Patch for my Power DVD 10  and the below error message popped up on the screen when I got to a certain step.

Could someone help?

PowerDVD – InstallSheild Wizard

Cannot install the patch.

Either this patch is not intended for your version of PowerDVD 10 or your system does not have

a previous version of PowerDVD 10 installed.

The patch installation will abort.

Good day,

I have been using Gearbox, new software that was produced by Guitarport for sound recording for a while with no problems till recently when I started getting the error message below.

It seems Gearbox is unable to read data anymore.

Could that be the problem?

Input Device Error

The specified format is not supported or cannot be translated.

Use the Capabilities function to determine the supported formats.

How are you all,

My computer currently runs on a 64 bit Windows XP which has served me well. I recently decided to install Windows 8 with 32bit. However, when I try to install it, the above error message appears.

Why is that happening?

This installation disk isn’t compatible with your version of Windows. To upgrade, you need the correct installation disk.

For more information, check your computer’s system information. To install a new copy of Windows, restart (boot) your computer using the installation disk, and then select Custom (advanced).

Many thanks.

Greetings to you all,

I recently bought a Mental Ray software to help me produce unrivaled images through designs created using the computer and data that enables the creation of digital content.

I use Windows XP with a memory  capacity of 8GB.

Whenever I try to run Mental Ray software, I get this error?

Is it still a problem with the memory? 

Kindly help out.

mental ray fatal error

mental ray has encountered a fatal error and the application will now shutdown. The error is:

PAR 0.0 fatal 021312: connection to master broken.goodbye.

Thank you very much.

How do you do,

I have been trying to build my DVD from my digital video recorder by converting mpeg file in my computer to DVD using Adobe Encore DVD software which I had installed so as to come up with a more personal DVD creating experience. However, when I get to the step of “Build DVD”, the below error message occurs. What could have gone wrong?

Adobe Encore DVD

Sorry, an abnormal condition has been detected. Before quitting, you have one chance to safe your project (don’t use the same name as the original).

Thanks a lot.