Problem with iTunes on iPhone 3G

Asked By AndrewHevesi 0 points N/A Posted on - 09/22/2011

The problem I have is next. When I connect my iPhone to pc via usb and raise my iTunes I get next message:

iTunes

iTunes cannot read the contents of the iPod "iPod". Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings.

So I am now interested what to do to unlock the phone so that I can transfer my music on the phone.

Thanks in advance

• Status: Open
• Question Views: 1056
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: iTunes

Best Answer by Hopkins5

Go To Solution

Best Answer

Best Answer

Answered By Hopkins5 0 points N/A #128440

Problem with iTunes on iPhone 3G

 

Hi,

 Here is the solution for your problem.

1.       Plug your iPhone in your computer. Let iTunes come up. Click OK on that stupid dialog box that comes up.

2.       Turn off your iPhone.

3.       Hold down both buttons (back and the on button).

4.       After 4 seconds, let go of the on/off button, but keep the back button held down for 10

5.       seconds. You should see the LCD come up with a caution prompt to connect your iPhone for restoration.

6.       iTunes should come up and you will be able to restore your firmware via iPhone properties.

You will lose all contacts, etc. since your last sync, but otherwise you'll be OK

Regards,

Hopkins

About Hopkins5

Questions
0

Answers
3

Best Answers
1

• Vote Up 0 Vote Down

• Posted on - 09/29/2011
• Question Category: iTunes

Answered By Norton Eliza 10 points N/A #128441

Problem with iTunes on iPhone 3G

 

Hi Andrew!

Before trying to restore your iPhone, my suggestion would be to try a different USB cord, as well as a different USB port on your computer.  Sometimes the connections are bad or damaged, in which case iTunes will not read the device as being connected.

About Norton Eliza

Questions
1

Answers
6

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 10/12/2012
• Question Category: iTunes