Why I’m unable to access Goolge playstore?

Asked By John K Ditto 20 points N/A Posted on - 08/08/2014

Hi guys I use samsung galay core and it had google playstore by default but accidentally I deleted the google playstore and when I'm trying to download it the download completes and install but I don't know why I'm unable to access it.I had problem even to sign in with google account after trying a lot of times I was able to sign in but unable to access it wont opens any pages at all.Please help

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Answered By Sharath Reddy 590495 points N/A #187768

Why I’m unable to access Goolge playstore?

If you accidentally deleted the Google Play Store app and it no longer works properly after reinstalling it on your handset, try installing Google Play Services. This app is required because Google apps may not work if you remove Google Play Services from your phone. Maybe this is the reason why your Google Play Store app is not working properly.

Once installed, try opening Google Play Store again and see if it works. If the app is still not working, delete it from your handset and download the latest version from Google Play. After installing the latest version, try it again and see if it works. Also, try turning off your handset and remove the battery for a couple of minutes.

Remove the SIM card, attach the battery, and then start the phone. Start Google Play Store. Since the handset is unable to connect to any network because it doesn’t have a SIM card, it will display an error. Exit the app then turn off the phone again. Remove the battery, insert the SIM card, attach the battery, and then start the phone. See if the app is working.

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• Posted on - 08/08/2014
• Question Category: General