Graphtec Cutting Plotter Controller error with registration marks

I have had this problem for two days already and still getting an error message. The error I am getting appears when the Graphtec Controller searches for any registration marks.

I am quite new to this stuff and still exploring things. With your help I would be able to resolve this issue in no time. Thank you for your usual assistance on this matter.
Error:
Auto registration mark reading has failed.
Confirm that the Distance Between Registration Marks set is correct.
Confirm that the Auto Registration Mark pattern set is correct. [code =
1102]
