Evernote has encountered a problem and needs to close

Asked By matthew moore 0 points N/A Posted on - 01/09/2014

I have an Evernote Version 5 and I am encountering an error on running it. The error says, "Evernote Version 5 has encountered a problem and needs to close." And I can no longer use Evernote. I tried to uninstall and re-installed it back to no avail. How can I be able to resolve this issue? Please help.

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Answered By cyrilsia01 1065 points N/A #104933

Evernote has encountered a problem and needs to close

This has been a usual bug for Evernote. Many users are also encountering the same issue for the past years and the only working solution that works for them is stated below:

1. Download and install Revo Uninstaller Free Version. Then run it and remove Evernote. You need to use Revo Uninstaller to ensure that you will remove all traces of Evernote from your computer.

2. Install Evernote V.5 again and try if it resolves the issue.

If this doesn't work for you, you can submit a ticket to the Evernote Support page. But you need to have a AppLog file and send it to them. The link is shown below:

Send Ticket to Evernote Support Page

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• Posted on - 01/09/2014
• Question Category: Security