The problem is with my installed Norton Anti-Virus

Asked By Jiim May 10 points N/A Posted on - 10/31/2012

Hi guys,

The problem is with my installed Norton Anti-Virus.

It is frequently throwing an error message. It says, "Norton AntiVirus Auto-Protect could not continue.

Please run LiveUpdate or reinstall Norton AntiVirus and restart. (Code: 10)".

I ran live update and restarted my system. I also reinstalled Norton but no result.

Have you any idea?

Please help me to solve the problem.

Thanks in advance.

• Status: Open
• Question Views: 996
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Anti-Virus

Best Answer by Divina Robert

Go To Solution

Best Answer

Best Answer

Answered By Divina Robert 0 points N/A #144519

The problem is with my installed Norton Anti-Virus

Hi Jiim,

What is your operating system?

Usually the Norton Anti-Virus may not be compatible with OS X 10.6 but if you are using Mac then just try this link.

Upgrading to the recent version will usually fix the problem.

If you are still getting the same error then please try this link to get help directly from Norton

About Divina Robert

Questions
3

Answers
11

Best Answers
7

• Vote Up 0 Vote Down

• Posted on - 10/31/2012
• Question Category: Anti-Virus

Answered By lee hung 75 points N/A #144520

The problem is with my installed Norton Anti-Virus

Jiim,

Thank you for your inquiry. 

The error message you are receiving is caused by some Norton files that are lingering on your system. 

You must go into your "User>Library>Preferences folder and delete any references to symantec or Norton. 

This should help to alleviate your problem.

About lee hung

Questions
3

Answers
1451

Best Answers
463

• Vote Up 0 Vote Down

• Posted on - 10/31/2012
• Question Category: Anti-Virus