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Category: Windows XP
Type: Question
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Hi,

I'm getting the "Generic Host Process for WIN32 Services has encountered a problem and needs to close. We are sorry for the inconvenience." error message window. I think this is right after I installed my HP printer driver,

I'm not really sure why I'm getting this error.

Please help. thanks!

Generic Host Process for Win32 Services

Generic Host Process for Win32 Services has encountered a problem and need to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost.

Please tell Microsoft about this problem.

We have created an error report that you can send to help us improve Generic Host Process for Win32 Services. We will treat this report as confidential and anonymous.

To see what data this error report contains, click here.

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# Comment Id: 27201

This is a program conflict encountered by Windows when accessing the printer's driver. This is common to programs that are not compatible with the running operating system. Look for the read me file or the help option of the printer’s driver. Read there the System Requirement of the program if it’s compatible with the Windows version you are using.

If your OS is included in the list of compatible versions, the problem might have been caused by an error during the installation process. Try uninstalling the driver first then reinstall it again. If you are still receiving that error message, try scanning your hard drive for file errors. The error might have been caused by a cross-linked file that is a common error in Windows.

  1. Right-click on drive C where the printer’s driver is installed and choose Properties.
  2. Click on Tools tab.
  3. Under Error checking, click on the Check Now button.
  4. Under Check disk options, click on the checkbox beside Automatically fix file system errors.
  5. Start scanning by clicking on the Start button. Wait for it to finish.

Or, if you have a disk utility software you might want to schedule a disk check the next time your computer boots.

# Comment Id: 27315

Hi there,

I know how to resolve this error. It's something to do with software conflict, but there are ways to remedy this issue. Computer, printer and scanner's driver has to be installed. An updated CD driver is needed to get rid of this error message. You'll need to check also the possibility of software conflict installed. You might have an existing software that causes this issue to pop-up. But the steps listed below are the resolution to this problem.

 Do hear me out and continue reading.

  • Turn everything off, computer, printer and scanner
  • Unplugged all cords at the back starting from printer, scanner to computer
  • Turn your computer on
  • Insert the driver and install the compatible software of your printer, scanner to your computer
  • If you don't have HP driver, contact HP support to get one

Printers, Fax Machines, Plotters, Scanners: 1-800-HPINVENT (800-474-6836)

Once downloaded, software is installed and driver is in your computer. Reconnect all cords and you may start printing, scanning and enjoy.