Webcam in Windows 7 upgrade

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I have an HP Pavilion laptop with a built in webcam. A couple years ago when I bought it, it still had XP and when Windows 7 came out, they provided me with the software to upgrade. After the upgrade, my webcam stopped working. The computer doesn't recognize it at all. It just says I have no webcam installed. I've tried installing every driver out there, but nothing works. Anyone have any advice?

 HP Webcam Properties

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Answered By 0 points N/A #160664

Webcam in Windows 7 upgrade

qa-featured

Hi mom2e,

The way I see it is that you are not installing the right drivers for your webcam or your driver isn't compatible with windows 7 so here is what you need to do:

1) Since you don't know the model of your webcam you need to download HP's official tool for hardware detection which you can find here:

http://h20614.www2.hp.com/ediags/gmd/GMNGoogleChromePluginInstall.aspx

2) Press the install button.

3) The procedure of the installation may be a bit different depending on your browser but it won't be that hard procedure here is an example from Firefox:

HP driver Updates Downloading Add-ons for Firefox

3) after Firefox restarts you'll see that message.

Installing Updates by Windows Installer Process to Start Product Detection

By clicking continue the program will start to scan all the missing drivers in your system and lead you to the place to install it.

Hope that helps.

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