Unable to print a page from Microsoft Word document

Asked By 40 points N/A Posted on -
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Hello,

When I try to print a page from Microsoft Word document, I got an error message. I am damn sure I have a printer, with successful installation. I used to take print out without any problem. Why I am getting this error message now? I have not made any changes until now with that printer. Please assist me solve this problem. Thanks in advance.

 

Microsoft Word

We couldn’t print because there doesn’t seem to be a printer installed. 🙁

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Answered By 70 points N/A #169675

Unable to print a page from Microsoft Word document

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Such printing issue appears whenever you have enabled “Bidirectional support” for your printer. If so, you won’t be able to print using your printer even you have the perfect driver installed. To fix such issue, follow these steps:

  1. Go to Start menu >> Control Panel >> Hardware and Sound >> Devices and Printers.
  2. Right-click on your printer and select “Printer Properties”.
  3. Open “Ports” tab.
  4. Disable the option saying “Enable bidirectional support”.

Now, try to print your document. It should work fine without any software related issue.

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