N/APosted on - 04/05/2015
I purchased a laptop about 3 months ago, and the screen just goes black on occasion. I'm afraid to wait too long to report it but also do not want to go through the hassle of a return if it is something I can troubleshoot myself. Any suggestions or tips on what I can try? It is an ASUS laptop. Thanks.
Screen goes black on occasion
Hold down the power button for 30 – 60 seconds to drain the power.
Put the charger back and start it.
If the problem persists then it is a hardware issue. Contact your retailer and exchange for the defective machine for a new one.
Some of the possible causes are either bad cable, electrical short or faulty power supply.