Problem with receiver 3.1 with viaB 5 for a published desktop
I am using receiver 3.1 with viaB 5 for a published desktop, but my users are facing a problem with it. Receiver 3.1 does not show a published desktop.
Every time they get the following error on the screen:
You do not have the required plug-in installed. Do you
want to browse for a plug-in now?
I don’t know which plug-ins are they talking about. I have searched a lot for this, but found nothing useful. When I click the OK button, I am directed to the website https://www.citrix.com/products/receiver/.
I surfed through this website thoroughly, but didn't find anything useful.
Please help me solve this problem, I'll be really grateful.
Waiting for your suggestions.