Need to put iPad into “Recovery Mode”

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Hello! A friend of mine told me that I need to put my iPad into "recovery mode" in order to fix the issue I am having.  I am attempting to do that, but I don't know if I fully understand what to do. Can someone assist me with the steps to ensure I am putting the iPad into recovery mode? Thank you.

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Answered By 0 points N/A #191237

Need to put iPad into “Recovery Mode”

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  1. Shutdown your iPad
  2. Hold down the Home button and plug your iPad into your computer via the USB cable.
  3. Keep holding the Home button down until you see a message on the screen telling you to connect you iPad to iTunes
  1. Release the Home button
  2. On iTunes you should see a popup window saying that your iPad is in Recovery mode.
  3. Click on the OK button

If you need to restore you iPad, just click on the Restore iPad button

 

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