My Sony PS4 has Freezing issue with some games.

Asked By 30 points N/A Posted on -

I have downloaded and installed Battlefield 4, NBA2K14 on my Sony PS4. But the problem is for some time these games work fine but if I pause the game and resume it from the paused state after sometime, it Freezes. The Play Station doesn't respond to any of the operation. The Game hangs and all my progress gets lost. Please help. How to resolve the issue?

Answered By 571660 points N/A #184832

My Sony PS4 has Freezing issue with some games.


With the Sony PlayStation 4 gaming console, the common issues that users experience are audio and video problems and the sudden turning off of the device. But the most common of these issues is the sudden turning off of the console while the user is playing a game. Aside from these problems, users also reported that the PS4 suddenly freezes while playing a game.

This can lead to frustration for gamers and especially to lost progress. The sudden freezing of the gaming console is also a common issue but doesn’t appear to be widespread. If this happens to your device, you need to do 2 things. First, if you experience random freezing while playing on your PS4, you need to download and install update for the device.

Currently, the available update is version 1.76 and this includes the 1.75 update. To download, visit Sony PlayStation 4 System Software Update 1.76. Installing updates fixes bugs and performance problems. This can fix the freezing issue on your PS4 that many users may have skipped. If your PS4 freezes when playing for long hours, check if it is not overheating.

If your PS4 is enclosed in an entertainment center, try moving it to a more open area to prevent freezing when playing for long hours.

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