My gateway video web camera had stopped working.

Asked By 30 points N/A Posted on -
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Hello techyv.com!

I have here a Gateway laptop with OS of Windows 7, I have been using its web camera for quite a time already not until I have change my OS into Windows 8. When I've change my OS, the camera had stop working, I've tried the cam installer but it doesn't seem to work still. It won't even run. Please help me install my gateway video web camera on my new OS. Thanks.

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Answered By 30 points N/A #167513

My gateway video web camera had stopped working.

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Hello Ralph,

This is what we need to do, you must first uninstall your webcam's drivers and reinstall it in compatibility mode. You can uninstall it from your device manager. This is a step by step process on how to do it and I am going to provide a concise explanation below. You can download your webcam's drivers here. It should work after you this.

Uninstalling from device manager:

  1. Press Windows key
  2. Highlight computer and right click
  3. Select Manage
  4. Click Device Manager
  5. Select and double click Device
  6. Under the drivers tan click uninstall

Sincerely,

Luz M Terry

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