No of visitors who read this post:
546
Category:
MultiMedia Applications
Type:
Question
Author:
Renato Diggs
Hello,
I’ve been getting the error message "Failed to Save Document" when using Snagit. It happens when the Editor tries to open up after I have taken a screenshot.
How can I get Snagit to work again?
- Login or Signup Now to post comments
Hell dear !
I think that I have seen this error caused by antivirus and spyware programs conflicting with Snagit. The most common ones that has been reported are:
Kaspersky Antivirus
BitDefender 2012
If possible, add "snagit32.exe", "snagpriv.exe" and "snagiteditor.exe" as whitelist exceptions to the security software. If you cannot add exceptions, we recommend uninstalling that specific security software. In the case of BitDefender, you may need to roll back to version 2011.
Good luck