Failed to import file using after effects cs4

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Hello,

I am trying to import file “DJ.mov” using after effects cs4 but it gives the following error message saying “After Effects error: File “DJ.mov” cannot be opened, it may be in an unsupported format”. Provide any resolution for this problem. I would be grateful to you.

After Effects error: File “DJ.mov” cannot be opened, it may be in an unsupported format.

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Answered By 0 points N/A #177865

Failed to import file using after effects cs4

qa-featured

Hi,

You need to be more specific about the query regarding the OS (Win / Mac). Is it happening for the first time? Or what are other file types which work or not open when imported? Clear temporary files and make sure you have ample disk space.

Sometimes videos without optimum settings (dimensions, framerate etc.) will not work properly. It’s very important to have updated QuickTime player. Remember, such issues also rise due to the lack of enough RAM. The system should have 8Gigs RAM to run AE effectively.

Try uninstalling recently added plug-ins and then work it out.

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