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Category: OS
Type: Question
Author: Bryan dowdy
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Hi dudes

I need to know the details of the problem that is occurring at the time of installing Solidworks of 2012 with Service Pack 2 of 32 bit operating system and I tried at it to install several times, but always encountered the problem of 1903 and even at the time of uninstallation I am getting the same error as in the image.

 Kindly provide me the solution for this as early as possible.

Error:

Internal error:The windows Installer for this product component did not run as expected:1903. Contact technical support. When contacting Technical support about installation issues,you will need to provide the installation log files available in this directory. Use the button below to save your logs as a zip file for sending to your support representative.

Thank you.

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# Comment Id: 58681

Wordup Bryan, the main error here is nwith your registry files, you need to change some of the settings in the registry. Some of these are the registry keys.

Open the registry and change the keys to the following;

HKLM\SOFTWARE\Microsoft\VSTAHOST

HKLM\SOFTWARE\Microsoft\VSTAHostConfig

On machines with 64-bit Operation System

HKLM\SOFTWARE\Wow6432Node\Microsoft\VSTAHost

HKLM\SOFTWARE\Wow6432Node\Microsoft\VSTAHostConfig

Restart the software and it should work

Thanks

# Comment Id: 85393

Hello Bryan,

That error you are getting is related to issues with registry entries, and therefore to resolve it you will need to do the following:

Locate the following registry entry on your computer: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\misiserver\WOW64. Check if it has been set to 1 on the machine that is having issues.  You will need to change it to 0 and after that retry the installation.

Other workarounds that you will need to try are the following:

  • Try performing a system restore just in case you might have made some changes on your computer that are causing the issues.
  • Another thing you will need to do is check if the security applications that you have on your computer may be blocking the installation.

Hope this helps.

Regards,

Carl