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Type: Question
Author: April Howard
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Hello,

I got an app for Windows 7, and after the installation process I could see that the app, ThinApp was successfully installed.

At present when I try to login by providing the username and password so that I can connect to a DB server I get this error message:

"Error Message-76, File Not Found:...\DLL\InstallationUtil.dll"

As soon as I encountered this message, I got a copy of the "InstallationUtil.dll" from another machine where it was working and pasted in the VMwareThinApp essential location, but in spite of this I have the same problem.

Any advice will be appreciated.

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# Comment Id: 48557

I will give you possible solutions for your problem

 1. Please update your antivirus and have a full system scan ( You must have a Good and trusted antivirus I recommend using kaspersky and Norton)

2. Have a registry cleaner and fixer ( I will give you a link on the program that I am using http://www.piriform.com/ccleaner/download) Please download and install the program and Run it. Click on the registry and scan for issues and it will fix it.

3. Try reinstalling the program you are using 

4. If you can find an InstallationUtil.dll on other program dll’s or if you another computer that has the same program try to copy it and paste it to these 2 following locations  C:\Program Files (x86)\VMware\VMware ThinApp\Captures\Compass 2.0\%ProgramFilesDir%\Honeywell\Compass20\DLL & C:\Program Files (x86)\VMware\VMware ThinApp\Captures\Compass 2.0\%SystemSystem%

You can download and install VMWare ThinApp. Watch this video for a tutorial: