No of visitors who read this post: 2169
Category: Google Chrome
Type: Question
Author: Selena Gomez
No votes yet

Hi!

When I tried to surf the site Google.com, an error displayed over the page:

Error 401 (net::ERR_CACHE_READ_FAILURE) : unknown error

This webpage is not available.

The webpage at http://www.google.com/ might be temporarily down or it may

have moved permanently to a new web address.

More information on this error

Below is the original error message

"Error 401 (net::ERR_CACHE_READ_FAILURE) : unknown error"

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# (Solution Accepted)

Hello Selena!

Chrome temporarily saves files to speed up loading web pages and when Chrome isn’t shut down properly, these files are corrupted resulting in this error I. E cache read failure. Error 401 refers to security issues like authentication and authorization error, and here it shows unauthorization to fetch data from cache memory. This error can also be found, when a web page is down or permanently moved. To solve this error you need to reload the page, and to prevent it in the future, shut down Chrome properly.

#

Hi Selena Gomez!

It is a very simple browser problem. It might be also possible that when you start browsing again, the message disappears, and after browsing few websites, it appears again. The reason is browser cache. The browser is trying to access the page you requested from its cache, but is unable to do that. Try clearing the cache of the browser. Your snapshot shows you are using Google Chrome. So, simply follow these steps:

1. Open Google Chrome.

2. Clock Setting icon in the upper right corner.

3. Go to tools.

4. Click “clear browsing data”.

5. Make the changes according to screenshot attached.

6. Restart browser.

Go to tools-Click clear browsing data

Enjoy Browsing.