Business software can’t access network location

Asked By 50 points N/A Posted on -

When mounting particular line-of-business software on Windows 7, we developed the error below.

 Why wouldn’t it be able to access the network location?

Would you be able to assist me with this problem?


Could not access network location Hewlett-Packard\

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Thanks a lot.

Answered By 0 points N/A #154771

Business software can’t access network location


Some installers produce this problem probably due to the tools that was used to create the installer. This MSI installers sets the location of the property INSTALLDIR to Hewlett-Packard\ so it gives that error.
What you could do is go to the Registry:
Go to the RUN prompt at the start menu and input regedit, on the Registry look for this keys:
• HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstall
• HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionUninstall
Look for InstallLocation which includes or contains the string “Hewlett-Packard\” , delete this value and Run the installer again.
The second key (WOW6432) may only be found on 64 bit versions of Windows.

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