Blank window during WMWare setup installation

Asked By Frank Rivera 20 points N/A Posted on - 07/05/2014

The setup window is blank while the VMWare workstation is being installed. Is this because of a video setting of the workstation? Would it matter to check the ActiveX version as well? Is there any prior setup that needs to be done during the installation or any settings in the workstation that needs to be corrected first?

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• Question Category: Misc Software

Answered By Mathew Tand 0 points N/A #199882

Blank window during WMWare setup installation

The problem may occur if this is the case:

– The registry is damaged or modified

– Files are missing

– You deal with a video resolution problem

To find a solution to this issue, you must replace some files with the original version.

How to replace the files:

1. Open a cmd prompt.
2. Apply these commands to register again the needed files and all the details:

      VMware Workstation installed on a 32-bit Windows:

• regsvr32 jscript.dll
• regsvr32 vbscript.dll
  
   

      For VMware Workstation on a 64-bit version of Windows:

• cd C: / windowssys wow64
• regsvr32 C: / windows / system32 / jscript.dll
• regsvr32 C: / windows / system32 / vbscript.dll

If you want a more detailed help, study thoroughly the Microsoft Knowledge Base, article 831430.

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• Posted on - 01/10/2015
• Question Category: Misc Software