Apple mobile sync quit unexpectedly

Apple mobile sync quit unexpectedly

Dear Jesica,

I have read your question and I understand that you are facing problems with your iPhone synching to ITunes. You mentioned that this problem occurred after updating to leopard, means you were able to synch before or not, and are you sure that you have the latest ITunes software, because it might need to be updated.

Also are you able to open the ITunes or not at all, and when this error occurs what do you click on ignore, report or re launch.

Now if you are able to open ITunes follow these steps:

1. On your ITunes window, Click on help then run diagnostics.

2. When you are asked which tests you like to run, click on device sync test then click on next.

3. When the tests run and finish, unplug your iPhone.

4. On your ITunes click on store then De-authorize this computer.

5. Enter your apple id an password then click on de authorize.

6. Then open the store again and click on authorize this computer.

7. Now plug your iPhone and try to synch again.

If you are unable to open ITunes you need to install it and get the latest version of ITunes from https://www.apple.com/