Adobe Reader Error Opening a PDF File

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I recently installed version 10.1.0 of Adobe Reader X on my Terminal Servers. The next day I start getting reports from users that they are unable to open some PDF files.

hey get an error that says, “Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.”


Best Answer by Peter123
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Answered By 0 points N/A #119936

Adobe Reader Error Opening a PDF File


Hi everyone!

Adobe reader is undoubtedly a very useful software to open and in some versions to edit the PDF files yet, it is sometimes very tricky to handle specially in the networked environment. However, the error you mentioned has a very common error. To solve it try these.

Try to open Adobe Reader in  Protected Mode.
Open Adobe Reader X >  Edit > Preferences > General > Enable Protected Mode at startup.If the problem persists try this : Start > Run > Regedit

Navigate to HKEY_LOCAL_MACHINESOFTWAREAdobeAdobe Acrobat10.0Adobe Viewer.
If full path doesn't exist, simply create missing keys

Create a new DWORD entry EULA Accepted For Browser and set value to 1

Hope it works.


Answered By 0 points N/A #119937

Adobe Reader Error Opening a PDF File


I would advise you to ask your clients nicely to do this on their system, or if possible update to a newer version of Reader, which now is available:

  • Open 'regedit'
  • Brows to 'HKLMSOFTWAREAdobe'
  • Create it, if it doesn't exist, “Adobe Acrobat10.0AdobeViewer”
  • Create under its new key “EULAAcceptedForBrowser” with set value '1'

And now the file will open, as it should be opening.

There is another bug that pops up this sort of message, because the file being accessed had capital letters in its file name. So the solution, if this is the problem would be to change the entire file name to small letters.

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