Adobe Premier unknown software Exception occurred

Asked By 0 points N/A Posted on -

Hi dear,

I am trying to run Adobe Premier but I am receiving this error again and again any one tell me its solution.

Detail of Error is present here.

A68: Adobe Premier Pro.exe – Application Error

The exception unknown software exception (0xc000000d) occurred in the application at location 0x28db71bb.

Click on Ok to terminate the Program.                                 


Thanks in advance.

Best Answer by Linkman
Best Answer
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Answered By 0 points N/A #116022

Adobe Premier unknown software Exception occurred


This might happen due to lack of memory of the system unit. But this is more unlikely. This may also happen when there is a driver conflict. Please make sure that there are no programs running at the background.

You can also resolve this problem copying a new version of MSVCR90.dll into Adobe premier. Copies of MSVCR90.dll can be found at setup directory and setup loyalty directory. You have to copy new version of MSVCR90.dll in to Adobe premier from these different locations.

I also advise you not to install any third party components, as this may cause to create this problem. Other causes for this error may be damaging the Adobe Premier Pro.exe file , registry, .log files or low disk space etc.



Answered By 0 points N/A #116023

Adobe Premier unknown software Exception occurred


That is a problem being caused possibly by some issues in the adobe premier program's registry entries, and therefore you will need to fix that. The registry entries may have been corrupt by some action that you did, or maybe a virus infection led to the corruption of the adobe premier’s registry entries. You will need to do the following to try and fix the problem:

  • Run the system restore utility to remove any changes that you might have made to the computer that are causing the problem to occur.
  • You will also need to get a program called ccleaner from the internet, it is a registry fix program, install it on your computer and then try using it to fix any problems with the registry entries and see if it will help resolve the problem.

-Clair Charles


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