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Hi Experts

I want to reinstall Outpost Firewall Pro but I face this error that says a previous version of the same is present in the system and that this must be uninstalled to setup the new version. I had downloaded a new copy of the installer from Agnitum. I also verified that I had been uninstalling the software from a user account with administrative privileges. I am using windows XP Home Service pack 3 and Avast antivirus on my desktop. Can someone guide me to complete the installation properly please? Thanks a lot for your help.

Hi All,

I have been trying to install Steganos Security Suite 2007 without much success. The installation fails with an ‘Error opening file for writing’ message. I tried aborting the current installation and tried installing again making sure that I had no other programs open. Again I get the same error. I remove the installer and downloaded a fresh version of the installer. But even after trying to install from this, the problem persists. How can I resolve this issue? Is my installer corrupted? I hope someone can help me with a solution for this issue. Thank you all for spending your time on this.

Hello Experts,

I encounter the rules error shown in the following screenshot while attempting to load the presets. Can someone help me to identify to which preset (or rule) this error pertains to? The error box does not indicate which application this rule is connected with. I tried recreating the whole rule. Here is what I did: I deleted the whole global rule and then attempted to produce it again. But it did not help. I am wondering if this error has anything to do with the formatting of my preset.lst file. I am awaiting your response to resolve this issue. Thanking you

Hello All,

I was not able to install Trend Micro Titanium Internet Security2011. The installation stops with an error message that says your computer does not meet all of the installation requirements. I am using windows XP with Internet Explorer 8 on my laptop. I have more than 1 GB of free disk space on my system. Still I am not able to complete the installation though I tried installing 3 or 4 times. What could be causing this issue? Did anyone else face a similar problem? I am looking forward to your help for resolving this problem. Your timely help will be greatly appreciated.


when I am trying ti install PC Inspector smart recovery, I was a bit successful in the installation steps. But soon I encountered an error ‘Run-time error’ message. I thought the installation is perfect but now some files are missing. So again I re-install it, but the problem is not going off. Help me fix this runtime error.

Run-time error '339':

Component ‘rmoc3260.dll’ or one of its dependencies not correctly registered: a file is missing or invalid

Hi experts,

I used Avast for protection on my computer. Lately, I was unable to see the Avast icon that usually spin in the system tray. I am only notified when my computer started that my Avast is working. How can I enable the Avast icon again from my System Tray?

Thanks in advance.

Hi guys,

Each time I downloaded Malwarebytes, it keeps on notifying that my subscription will end in a month. And that I should do something to keep the software from my computer. What should I do to it? Any help is much appreciated.

Thanks in advance.

Hi everyone,

When booting up my computer, I cannot start my Windows. I am always redirected to enter CMOS with a delete key. And then, if I waited for few minutes, I will have an automatic repair and then restarts my computer. The problem is, it always comes back to the automatic repair window which shows a different issues. I couldn't install Windows 8 since I don't have my disk neither repair it through USB. What can I do?

Hello everyone,

My Acer Aspire E1 571 6601 notebook was having issues on startup. Instead of showing the logon screen, a blank black screen with my mouse cursor will show up. I searched online about this issue and found out that this is related to Avast Antivirus. But I don't have this on my computer. So far, I have tried to press different shortcuts on my keyboard to access my Desktop but none works. I am thinking that the reason why it doesn't work is because I I have a password on my local account. So I attempt to type my password even if I am not seeing anything on my screen. But it failed.

Hello experts,

My HP Pavilion 17Z-E000 laptop is running Windows 8 and this is brand new. I purchased this for my online course. However, I am having issues on opening my eBooks. I can't even download it and I cannot even open the webpage where I will download those eBooks. I always received connectivity issue (312) and ERR_CONNECTION_TIMED_OUT when in Chrome. I can open other websites without issues except for this. I tried to open that specific site on another computer and it works without issues. So I am sure that the problem is not on the website itself but maybe on my laptop.

What could be the problem here? I am worried because this laptop is new and I really need this for my online course. Please help.