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Hi there,

I have KINDLE new fire HD7 tablet and I am experiencing problems with flash player, every time I am on you tube, I am getting a request to update Flash player, I have manually downloaded Adobe Flash Player version 11.9.900.170 and installed it, but am still getting the same problem, I have tried restarting the device but am stuck with the problem, what could be the problem? How do I get video streaming online?

Hi there,

I have Acer Aspire laptop running on Windows 8.1, I use Firefox for browsing the internet and wanted to download some videos from YouTube, so I downloaded IDM, and installed the latest flash player from Adobe (11.9.900.170), videos are not loading well then Firefox will lose focus and I have to restart the application again, I have tried reinstalling both applications but still getting the same problem, what could the cause for this? How do I fix it?

I have a Plus MP3 Player which is providing me with great quality audio, but the problem with it is that there is no screen through which any particular track be selected. I am therefore looking for an upgrade to this MP3 Player. Can an expert please suggest me the best upgrade possible. Also let me know how I can transfer all my tracks and audio files from the existing Player to the upgraded one. Thanks.

Hi there,

 I captured 1080p videos using an LG G2 Smartphone and transferred them to my Dell Inspiron PC which is running on Windows 8.1. The videos are playing with freezes and others are not loading at all, the video formats are .MP4. How do I make them play? what is causing this problem?

I am using DVDStyler but I have noticed that when I click on the main menu (vmMenu), and I sleect Chapters, I am taken to the second page instead of the first one. The second title also gets highlighted instead of the first. I have tried hard but can't seem to locate any default settings to make it start with the first one always. Please can an expert tell me how to solve this issue?

Hi there,

I have a Samsung Galaxy S4 which is playing audio files perfectly through the phone's loud speaker, but it has no audio output through the same speaker when playing video files, everything is okay through the headphones, what could be causing this problem? How can I solve it?

Hi Techyv Friends, 

I am using RealPlayer on my Windows 7 and recently I disabled the automatic updates of RealPlayer to avoid the pop-up reminder in that. Now I need to have that update, How to undo RealPlayer update, so that I can get the automatic updates.  


Alexandra J Good


The following problem occurs when I try to download ‘Java’ and click on setup to install but the issue displayed as an error. How can I fix this error message? First, I tried to remove it and reinstall the program but the error still remains. Do you have any idea to fix this problem? I would be grateful to you for any assistance.

Adobe Acrobat XI - Setup


I recently updated my Adobe Reader to version 10.1.4 but got the following error message when I tried to open some PDF files. It shows the insufficient data for an image. How can I avoid this problem? Do you have any idea to fix this problem? I would be grateful to you. Thanks in advance.

Adobe Reader

Insufficient data for an image 


I am running Mac Operating System and sometimes use older version of Flash Player to play files containing different formats. The following error message appears on the screen when I select a file to play. How can I fix this issue? Suggest me. Thanks.

The selected file does not appear to be supported by Adobe Flash Player, although it may work for custom uses such as mobile devices. If necessary, launch Adobe Media Encoder to convert this file to a supported format such FLV or F4V.