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Category: Others

Am I able to delete a file completely without sending it to the Recycle Bin? I understand that the point of this is so I do not accidentally delete any unwanted files, but there are sensitive work files that sometimes I just need to delete and I don't want to forget to delete them out of the Recycle Bin. Thanks for your help.

Category: Others

My Mio Alpha was unable to connect to my Samsung phone via Bluetooth. I have tried everything I can think of to get this to work.  Is this a common issue, user error, or both? I would appreciate any suggestions or help. I am not due for a new phone for another year so getting a new phone isn't an option right now. Thank you!

Category: Others

I have purchased tickets online and I am trying to print them, but I cannot get them to print. What are my options to access these tickets if I cannot get them to print? I do not have a smart phone that I can pull them up to use them that way. What settings can I change to get this to work? Thank you.

Category: Others

Hello, I will be working on my computer and it will suddenly shut down with no notice. It doesn't happen very frequently, but when it does, what an annoyance. Can anyone give me advice about what to do? Any tips or suggestions, or am I stuck? My computer is just about 3 years old. Thank you.

Category: Others

I want something that will automatically back up my laptop. I forget often to do so, and I've been burned in the past when important pictures or projects were destroyed. Is there something I can purchase that will automatically back up the information for me? If so, what is the best thing recommended? Thanks.

Category: Others

Thanks in advance for your help. When using my computer (desktop), I notice that it freezes up and this occurs rather frequently.  It is disrupting my usage and I'm not sure how to get this to stop. I have tried rebooting and starting over and that isn't working, it keeps doing it. My anti-virus is up to date. Any suggestions on what I can do?

Category: Others

Hello, I have a desktop computer about 2 years old, and within the past month or so, it runs very slow. I have cleaned and scanned for viruses and it did find some and quarantined them, but it still runs slow, to the point it is difficult for me to get my work done.  Any suggestions as to what I can do to remedy this? Thanks.

Category: Others

Hello, I have a number of roommates and I have a feeling that one of them is using my laptop because no matter how often I clear it, I always seem to find viruses. Is there a way I can legally track what actions occur on my laptop and what times? I have confronted them but no one seems to be able to give me an answer if they are using it. I appreciate any help!

Category: Others

I share a laptop with my roommate, and we want to turn off auto-populate because we are getting each other's information populated info forms, etc. I know we can go in and erase cookies, but is there any way to turn if off completely? We are trying to keep it clean for each other. Thank you.

Category: Others

I need to use a pivot table in Excel but I'm not sure how to use it? I know how to sort in Excel, but I've never used a pivot table before, and I'd really like just some general steps. Say for example I have 5 columns and each column has 5 subsets. Any help on doing this? Thanks.