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I have Office 365 installed in my computer and I wanted to upgrade it so as to get the new functionalities that come with a service upgrade. But during the upgrade process I get an error message as shown below.  Any help will be appreciated.

Error – Sorry, we couldn’t connect to the service right now.

Please try again later.

If the problem doesn’t go away, submit a service request.


I am using Lync 2013 and when I save my recordings I get the error message below.  I wanted to save the files on a network on a server so that others can access easily. Is there a way to achieve this or can I only save locally?

Error – Saving to a mapped drive is not supported. Please select a location on this computer.

Hi everyone,

I recently created a topology on Lync 2013 and when I try to enable the topology I get an error. The process completes but then with error. Will I be able to use the topology with these errors? Why did the errors occur?

Any ideas on how to solve this?

Your topology has been successfully published, but some errors were encountered. For details, check the log file.


I am trying to install Office 2007 Enterprise on Windows Vista. I downloaded the installation files from the web but when I run the files I get the error below. Has anyone encountered such an error?

Please provide all steps needed to solve this.

Error – The language of this installation is not supported by system.


We have several users that have Enterprise Telephony enabled in there accounts. And when I try to make a call to an external number I get the error message below. We just started using this service so I will appreciate all efforts to make this clear. Please provide as much details as possible. What is causing this error, what needs to be done etc.

Error – Call was not completed or has ended.

When contacting your support team, reference error ID 10001 (source ID 243).

Troubleshooting information is available online, including best practices for using Lync.


I am trying to share my calendar using Microsoft Office but the access to calendar is not permitted. The error shows “Access to the calendar is not permitted. The server is not permitted”. Have you any idea to fix this problem. Please share some idea to resolve the matter. Thanks in advance.

Request Error

Access to calendar is not permitted.

The server is not permitted:

“HTTP/1.1 403 Forbidden”

To operation


Hello experts,

I have installed Office 2008 (12.0.0) using iBook G4, OS 10.5.8.

I am getting this weird error message using this version of Entourage saying “This identity cannot be opened with this version of Entourage”.

I couldn’t find resolution to fix this problem. Provide proper solution to resolve the error.

Thanks in advance.

This identity cannot be opened with this version of Entourage.


I get the following error message when I try to roll out a deployment using MDT.

Why do I get this error message during the process of deployment?

The error displayed as “Application Microsoft Install office 2010 - virtualized returned an unexpected return code”.

Please provide a solution to resolve this issue.

Thanks in advance.

Error message: Application Microsoft Install office 2010 - virtualized returned an unexpected return code 1619


I am having trouble using BAT.xlt in Office 2010 64-bit. I got the following error message after opening the BAT.xlt file from CUCM 8.0 (3). Do I need to run in 32-bit version?

I want suggestion related to this issue.

Please help me to fix this problem as soon as possible.

Thanks in advance.

Error Image:

Compile Error: The code in this project must be updated for use in 64-bit systems. Please review and update Declare statements and then mark them with the PtrSafe attribute.

Error Message:

Compile Error:


I have a problem when doing a new fixlet for Office 2010 installation using the software distribution wizard.

After doing all the steps and it is time for the upload of software it fails within 15 seconds with an error "Problem occurred when uploading" "file name and path" "Error: HTTP Error 56: Failure when receiving data from the peer". This is only happening on remote console whether the files are locally on the PC or on a file share, when I try it from the server it works without a problem.

The folder that I am trying to upload is 2.6 GB

Have any suggestion then please share some ideas to fix the issue. Thanks.

Error Image: