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Hi All,

In my new desktop which i got few days ago, have been trying to install Office Home and Student 2013 but i get this error

The error message states

The program is busy or Office is busy



This is really annoying to be honest.

I have MS office 13 on Windows 8 machine

I am trying to uninstall but I could not, it shows error saying that "something has gone wrong"

I tried killing all the related processes from task manager but they did not go either.

Please help.


Hello guys,

I am getting an error from Office Professional plus for Office 365. I have to resolve this as soon as possible because I have a report to edit and submit in a few days. I already reinstalled same version but still see this error. Is there something else I can do?

Office Subscription Removed

Your subscription for Microsoft Office has been removed. Office is still installed and can be used to view files but the editing functionality in your Office product has been disabled.

To stop seeing this message either reinstall or uninstall Office.

Hi guys,

I have a project that needed to be typed on word so I installed Office 2003 on Windows Vista. However, I couldn’t complete the installation as it was interrupted by an internal error from the setup. I quit the process again but on same spot I got the same error. It is attached below. Any advice on this?

Error 2711. An internal error has occurred. (EXELNonBootFiles) contact your Information Technology department for assistance.


I was working with Excel recording some research findings and suddenly a message popped up as shown below. It has now become a habit and whenever I open Excel a few minutes into using it, it just quits with the error message. Any suggestions?

Microsoft Office Excel can try to recover it for you.

Microsoft Office Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

The information you were working on might be lost. Microsoft Office Excel can try to recover it for you.

Recover my work and restart Microsoft Office Excel

Please tell Microsoft about this problem.


I am using Microsoft Works which are like an office suite but with less features. Something weird is happening such that almost all operations are paralyzed. I am getting an error as shown below. Please advise.

Microsoft Works  Works cannot access one or more files it needs to run the Calendar. The files may have been renamed, deleted or moved. Try reinstalling Works, and then starting the program again

Microsoft Works


When I attempt to start or quit the Office program error message appears with NET Framework Core CLR Hotfix Package. Is this problem with emulation Ethernet driver or anything else? If you have any clue please suggest me soon. Any help would be appreciated. I am a user of Win 7 64bit OS. Thanks.

Attachmate.Emulation.Frame.exe-Fatal Error

 CLR Error: 80004005.

The program will now terminate.


We wanted to start using Office Pro Plus 2013 that also inclused Lync 2013. Our problem is that we havent been able to connect to office. We thought of trying the online Sign in Assistant for Lync 2013 but no success yet. We are asking the expert here to assist us with a step by step guide on how to solve this error.

See the error message below.

Error- The server is temporarily unavailable. If the problem continues, please contact your support team.


I have Office 365 installed in my computer and I wanted to upgrade it so as to get the new functionalities that come with a service upgrade. But during the upgrade process I get an error message as shown below.  Any help will be appreciated.

Error – Sorry, we couldn’t connect to the service right now.

Please try again later.

If the problem doesn’t go away, submit a service request.


I am using Lync 2013 and when I save my recordings I get the error message below.  I wanted to save the files on a network on a server so that others can access easily. Is there a way to achieve this or can I only save locally?

Error – Saving to a mapped drive is not supported. Please select a location on this computer.