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Category: Apple

I purchased a song from iTunes and tried to convert it to MP3 so it can be playable on my Xbox through a USB. But I've got an error and it says:

"One Word Extinguisher" could not be converted because protected files cannot be converted to other formats.

How can I convert songs that I purchased from iTunes without breaking any of their rules since the error stated, the song is protected. Please help me as I have lots to convert.

Category: Apple

My Aperture app suddenly becomes unresponsive. So what I did is to force quit it through the Quit Menu under the Activity Viewer. Since then, the error below keeps on popping up. How can I get rid of this and safely quit Aperture and restart it again? Clicking on the Ignore button will just close the error once. But it will soon pop up again. Please help.

You have forced Aperture to quit.

Click Report to see more detailed information and send a report to Apple.

Ignore     Report...

Category: Apple

I am running Premiere Pro CS6 on my Mac OS X and I have some files that I need to sync. But an error is showing on doing it. I don't understand the error message since I'm a novice in Premiere Pro. I tried to re-sync again and again but it always failed. Can someone send me instructions on how to fix this? Thank you.

Translation Report

Please check the FCP Translation Results report (saved next to the xml file) for possible issues encountered during translation.

Category: Apple

I have two computers at home. My printer works fine with my computer but it is showing an error when I try to connect it to my mom's MacBook PC. I have tried everything to make it work and even restarted the MacBook so I can install, but it won't. It keeps telling me that the software is not available from the Software Update Server. What does it mean and what are the workarounds for this issue?

Can't install the software because it is not currently available from the Software Update Server.


Category: Apple


When I opened an application downloaded form AppStore I was asked to sign in. I signed in with the correct Apple ID and the password this error message appeared. I have this problem now when I want to sign in to AppStore. Does anyone know why I have this problem and how I can fix it permanently ?

Thanks !

An unknown error has occurred.

Category: Apple

I am having problems on mounting my NTFS formatted drive on my MaC PC. But after upgrading to OS X Lion, I can no longer mount my drives. It works well before but after the recent upgrade, I was unable to. The Disk Utility can read my formatted driveS but it won't let me mount them. I am using MacBook Air with Nvidia GeForce 320M running Mac OS X Lion 10.7. How can I fix this?


NTFS-3G could not mount /dev/disk1s1 at /Volumes/LaCie because the following problem occurred:

Did not receive a signal within 15.000000 seconds.


Category: Apple

Normally, when I am taking a screenshot on my Mac PC, I just use the Command + Shift + 4 method and it works fine. But now, when doing that process, an error showed up stating that I cannot save my screenshot. I never change anything on my computer nor installed anything that might be interfering. I tried to restart and make a screenshot again but it still failed. Why am I having an issue with the saving location? How can I fix this?

Your screen shot can't be saved.

You don't have permission to save the files in the location where screen shots are stored.

Category: Apple

I just downloaded the Disk Image File (DMG) of GUIMiner which I will be using on my Mac OS X. However, it crashed when I attempted to launch it and it shows an error. I am getting confused since the error message has no error codes or whatsoever. I think I have re-downloaded the dmg file for few times now and  still trying to launch it but it still failed. Has anyone have an idea on what the error means? If so, please help me fix it. Thanks a lot in advance!

Here is the image of the error I've got:

Guiminer Error

Open Console     Terminate

Category: Apple

I'm running Mac OS X Mountain Lion. I am getting a kernel panic error when I restarted my computer. As far as I remember, I shut it down properly the last time I used it without any issues. But when I opened it today, it has an error. And then when it restarted, the same error will just showed up. How can I fix this?

You shut down your computer because of a problem.

If you want to open the applications that were open when you shut down, click Open.

If you do nothing, the computer will continue the login in 56 seconds.

Cancel     Open

Category: Apple

I  am having trouble signing in to iTunes Store. It is telling me to check my connection. I tried to browse the web and launch other sites and it opens without issues. This is to check if there is a problem with my connection. Can someone recommends a fix for this? Thank you.


ITunes could not connect to the iTunes Store. An unknown error occurred (0x80090318).

Make sure your network connection is active and try again.