What’s the safest process to fix viruses in the computer?

Asked By Chimerie James 10 points N/A Posted on - 11/03/2011

I have this hypothesis that my computer was attacked by a computer virus because my computer suddenly freezes. Now, I would like to ask which is the safest thing to do; run a disk fragment, use virus scan, or just scan the disk. Are these processes will really solve my computer problem? If they all worked, what should come first?  

• Status: Open
• Question Views: 814
• Answer Count: 2
• Vote Up 1 Vote Down

• Answer Accepted: Yes
• Question Category: Anti-Virus

Best Answer by Mahesh Babu

Go To Solution

Best Answer

Best Answer

Answered By Mahesh Babu 20 points N/A #101051

What’s the safest process to fix viruses in the computer?

Hallo Chimerie,

The first thing you should do is run a virus scan, and ensure that the antivirus you are using for the scan is a strong and updated antivirus which will overpower the virus that you have and remove it. Some of the best and strong antiviruses include kaspersky, AVG and bitdefender.

The computer may freeze due various reasons, and a virus attack is just one of them. Another reason could be the computer is running on low memory, so I will advice that you check the RAM status of your computer. For a computer to be fast, it should be running on a memory of about 3GB and more, so if it is less you might consider upgrading.

__

Regards
Mahesh Babu

About Mahesh Babu

Questions
1

Answers
473

Best Answers
87

• Vote Up 0 Vote Down

• Posted on - 11/03/2011
• Question Category: Anti-Virus

Answered By michal joran 10 points N/A #101052

What’s the safest process to fix viruses in the computer?

There can be some hardware as well as some software problem in this case you need to check both of them first make sure that your hardware is working properly check that you have performed a service with in 2 to 4 years on your CPU and make sure that your monitor is also serviced within five years of its use. As this will help to increase the life of object you want to use.

Second thing is to check that there is some problem in your software in this case you need to check that what modification you made earlier to your system do you installed a new program that contain some virus or you make some change in your software once you get the point you can restore your computer by simply going to safe mode and performing a restore point. Also if there is some fault in windows directory then you can configure it from there. The next thing to do in this case is to run disk scan and disk defragment on all of your drives and make sure your hard drive have not such errors that can cause this issue. I hope you will be able to solve your problem.

 

Michal joran.

About michal joran

Questions
2

Answers
259

Best Answers
32

• Vote Up 0 Vote Down

• Posted on - 11/12/2011
• Question Category: Anti-Virus