I bought a new HP office jet printer, but I am facing an issue. I am getting an error which says Printer Validation Failed. I am using HP Officejet 8710. I do not understand the error. Please help me to solve this?
First, you have to ensure that the printer is connected directly to the wall outlet.
You have to disconnect the power cord from the back of the printer and then unplug the power cord from the outlet on the wall. After this, remove the USB cable. After 2 to 3 minutes, press and hold the power button of the printer for 30 seconds. Now plug it back.
After this, you have to turn on the printer and wait till the warm-up period finishes and it is idle. Now insert the cartridges and check whether it works. If this does not work, try contacting the customer service center.
If you have a new printer or you just bought a new printer, the driver has to be installed first before you can use the device. It will not work and you will not be able to print anything if you just connect it to your computer without installing the driver. The computer will not be able to identify your device.
To get the driver, go to HP OfficeJet Pro 8710 All-in-One Printer. Download the driver here if your package doesn’t come with a setup CD. The page should detect your operating system automatically. If the page shows a different operating system, click to change then select your correct operating system. After this, download and install all available drivers and software for your device.
For Windows, the drivers are available for Windows XP (32-bit only), Windows Vista, Windows 7, Windows 8.x, and Windows 10. For Macintosh, it supports OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks, 10.10 Yosemite, 10.11 El Capitan, 10.12 Sierra, 10.13 High Sierra, and 10.14 Mojave.
