Hello,
I've an e-commerce site. I want to know more details about how Microsoft Dynamics CRM GTD provides online solutions for sales, customer service, and marketing.
Thanks.
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Hi David,
Microsoft Dynamics CRM GTDÂ is a server-client application (like Microsoft SharePoint), which supports extensive web services interfaces. We can access with this using Microsoft Internet Explorer 6 or by plug-in to Microsoft Outlook. Other browsers can be used to access Dynamics; results will be mixed and the Microsoft will not support it.
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Hello there,
Microsoft Dynamic CRm for is an add-in for your Outlook installed in your computer.
Microsoft Dynamic CRM helps you by providing online solution. With Microsoft Dynamic CRM, you can do the following:
Ø  Create record and activities.
Ø Data synchronization
Ø Query search
Ø Convert email messages
Ø Through connections, you can add links to other Microsoft Dynamic CRM
To know more about this, you can visit the links: https://www.youtube.com/user/MSdynamCRM
Thank You.
If you want to know, Microsoft Dynamics CRM is a software package designed for customer relationship management developed by Microsoft. It is a server-client application that focuses mainly on sales, marketing, and service sectors or help desk. Like Microsoft SharePoint, Microsoft Dynamics CRM is mainly an IIS-based web application which supports wide-range web services interfaces.
Clients can access Dynamics CRM either with the use of a web browser or using a thick client plug-in to Microsoft Office Outlook. Mozilla Firefox and Google Chrome are fully supported since Microsoft Dynamics CRM 2011 Update Rollup 12. The latest version of Microsoft Dynamics CRM is Microsoft Dynamics 365. It currently has more than 40,000 customers.
Microsoft Dynamics 365, on the other hand, is a cloud-based business applications platform. It combines components of CRM or customer relationship management and ERP or enterprise resource planning together with productivity applications and AI or artificial intelligence tools. It was launched in 2016 when Microsoft combined Dynamics AX (the ERP application) with its Dynamics CRM application.
Microsoft was one of the first major vendors who combined the capabilities of CRM and ERP natively.
