The video playback device does not support playback

Asked By black burneliz 0 points N/A Posted on - 05/29/2014

Hi experts,

Is for the first time when I have this kind of error. I want to watch a video and I don’t think that it might be protected be something. How can I check if is protected in a way ? If is not what could be this problem ?

Thank you !

Display driver error

The video playback device does not support playback of protected content.

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Answered By Sharath Reddy 590495 points N/A #176591

The video playback device does not support playback

When you receive a “display driver error” on Windows Media Center, it is caused when you play a content using a DisplayPort device. If you want to play protected content using Windows Media Center, HDCP compliance should be present across the connection type, the external display, and the graphics accelerator.

It’s odd but Windows Media Center doesn’t recognize a DisplayPort as being HDCP compliant though DisplayPort is HDCP compliant. Windows Media Center only identifies HDMI and DVI as HDCP compliant. Though there are times playing protected contents work even if a user is not using DVI or HDMI but this is rare and not confirmed.

To fix this problem so you can play protected content on your computer, use an HDMI or DVI-D connection to your external display when playing protected content in Windows Media Center. This guarantees that content is displayed naturally without the output resolution being downscaled or downsized.

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• Posted on - 05/31/2014
• Question Category: Misc Software