Unable to sync iPhone automatically after changing OS

Asked By mia barker 0 points N/A Posted on - 11/29/2011

I just re-installed Windows 7 together with iTunes. Since then, whenever I attempt to sync my iPhone via iTunes, the syncing process does not start automatically. I cannot even drag or copy songs, photos and all my files from iTunes. Everything is working well before re-installing Windows 7. How can I restore and go back to my old settings before the installation? How can I fix it?

• Status: Open
• Question Views: 695
• Answer Count: 2
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Windows 7

Best Answer by lee hung

Go To Solution

Best Answer

Best Answer

Answered By lee hung 75 points N/A #117014

Unable to sync iPhone automatically after changing OS

Hello Mia Barker,

Is it the same version that you are using before that you have just installed, because if it is different, it may require that you get a different versions of iTunes that is supported by it.

Also try uninstalling the iTunes and then installing it again, because there could have been a problem that caused iTunes not to install properly and therefore causing you to receive the errors that you are having now. Once you have done the reinstallation, try syncing with it and see if it works fine.

Hope this helps.

__

Regards
Lee Hung

 

About lee hung

Questions
3

Answers
1451

Best Answers
463

• Vote Up 0 Vote Down

• Posted on - 12/01/2011
• Question Category: Windows 7

Answered By Harpe byers 10 points N/A #117015

Unable to sync iPhone automatically after changing OS

Dear Mia,

I think your iTunes device is turned off on your PC.

What you need to do is to turn on to connect to your iPhone.

Follow these steps to do it –

1. Go to run,

2. Type services,

3. Click on iTunes and it should turn on.  

When you install a new operating system and iTunes, you need to instruct your iTunes to turn on as it is not turned on by default. Next time when you will connect to iTunes, it will be turned on automatically.

I hope this shall work for you.

About Harpe byers

Questions
3

Answers
202

Best Answers
91

• Vote Up 0 Vote Down

• Posted on - 12/09/2012
• Question Category: Windows 7