Unable to install OfficeScan 10.6 Client with DWIoTrapNT.dll copying error

Asked By 20 points N/A Posted on -
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Hi people, when I try to install or upgrade my OfficeScan 10.6 (OSCE) an error message is displayed as follows:

Unable to install OfficeScan 10.6 Client
Error
 
Unable to install the OfficeScan client. There was an error copying
DwIoTrapNT.dll. Please contact your OfficeScan administrator for
assistance.
                                                                                       OK
 
PLEASE HELP!!! I really need to fix this ASAP.
 
Thank You.
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Answered By 0 points N/A #152756

Unable to install OfficeScan 10.6 Client with DWIoTrapNT.dll copying error

qa-featured

Hello Ney Steele,

The problem that you are having seems to be a known bug. Trend Micro company has released a hotfix to fix this issue regarding installation or upgrade process.

Download the hotfix. Once downloaded, run it and install it. After installation try again to upgrade or install OfficeScan. It should work perfectly.

I hope this solution will help you.

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