Asked By
hariyath
0 points
N/A
Posted on - 09/12/2011
I have decided to use office communicator and configure it on my desktop where my operating system is Win XP.
After successful configuration I get the below error message
Office Communicator
You will not be able to sign in because your account is not configured to support enhanced presence features.
Please contact your system administrator
I would like anyone to help me in this aspect by providing proper solution of this problem
Strange communicator issue. Enhanced presence features
Hi,
In regard with your problem, I don't know the specifics, but, was the office communicator you were downloading has all the requirements needed.
Here are the list of compatibilities, check it if you have it all.
Communicator 2007 R2 and Windows compatibility
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Windows Version
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Communicator 2007 R2 Support
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Windows Vista 32-bit operating system
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Supported
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Windows Vista 64-bit operating system
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Supported in Windows on Windows 64 mode
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Windows XP Professional with Service Pack 2 (SP2) or greater
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Supported
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Windows 2003 Server SP2 or greater
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Supported
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Windows 2000 SP4
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Not supported
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Communicator 2007 R2 and Exchange Server Compatibility
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Exchange Server Version
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Communicator 2007 R2 Support
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Exchange Server 5.5
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Not supported
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Exchange 2000 Server
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Extended MAPI only
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Exchange Server 2003
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Extended MAPI only
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Exchange Server 2007 SP1
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Free/Busy information and working hours are available only through Exchange Web Services
Public folders are optional in Exchange Server 2007
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Communicator 2007 R2 and Microsoft Office compatibility
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Microsoft Office Version
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Comments
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Office 2000
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Not supported
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Office XP SP3
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Contacts
No presence menu—INFO line only
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Office 2003 SP3
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Access presence menu
Make voice calls
Reply to IMs
Search folders and notifications
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Office 2007 SP1
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View presence button
Access presence menu
Reply with IM or conference
Tagging
Contextual data
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Client Interoperability on Office Communications Server 2007 R2
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Current Client Version
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Previous Client Versions Supported (with required updates)
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Office Communicator 2007 R2
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Office Communicator 2007
Office Communicator 2007 Phone Edition
2007 release of Office Communicator Mobile
2007 release of Office Communicator Web Access
Office Communicator 2005 (basic presence and IM only)
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2007 R2 release of Office Communicator Web Access
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Supports interoperability with the same clients as Communicator 2007 R2, above
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2007 R2 release of Office Communicator Mobile for Windows Mobile
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Supports interoperability with the same clients as Office Communicator 2007 R2, above
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Office Communicator 2007 R2 Phone Edition
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Office Communicator 2007
Office Communicator 2007 Phone Edition
2007 release of Office Communicator Web Access
Office Communicator 2005 (basic presence and IM only)
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Office Communications Server 2007 R2 Attendant
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Supports interoperability with the same clients as Office Communicator 2007 R2 Phone Edition, above
|
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Current Client Version
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Previous Client Versions Supported (with required updates)
|
|
Office Communicator 2007 R2
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Office Communicator 2007
Office Communicator 2007 R2 Phone Edition
2007 release of Office Communicator Mobile
|
|
2007 R2 release of Office Communicator Mobile for Windows Mobile
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Office Communicator 2007
Office Communicator 2007 Phone Edition
|
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Office Communicator 2007 R2 Phone Edition
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Office Communicator 2007
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Office Communications Server 2007 R2 Attendant
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Office Communicator 2007
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If you do have all the following requirements, try to uninstall your office communicator and re-install it.
See this steps if you had already followed them:
In Office Communicator System –Standard, you have to (1) Open Setup wizard for Demo (2) Run C:SE_VOLUMEsetupi386setup.exe (3) Click on “Deploy Standard Edition Server” (4) Run Validation test – and leave IE window open.
While in Office Communicator System –Communicator Web Access you only have to Open Setup wizard for Demo and then Run C:SE_VOLUMEsetupi386setup.exe
Once you deployed the OCS 2007 and installed office 2007 and office communicator on the client sides, you should be able to see the presence information control.
Hope this helped.
