Hi there,
I have bought Samsung Galaxy S4 last week and noticed that, when I launch Temple run 2, the phone will hang then restart, I noticed the battery will be indicating 0% after the reboot, when I launch NFS most wanted, the same happens, but normally the phone operates okay, what could be the problem with this phone? How do I get it working without restarting?
The Samsung Galaxy S4 switches off when one launch’s Temple run 2. Kindly try to see if the phone’s internal temperatures are okay this can be achieved with the help of free internal temp monitor applications that can be downloaded over the internet if the internal temperatures are okay then try two below.
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2. Check that SoC that is the System-on-a-chip, which is the device that hosts the CPU the GPU and the other most important components, might have a problem and hence you need to have a qualified and registered technician check your phone.
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That problem is not with the phone, it’s with the battery. Unfortunately, with that problem, there’s no way you can make the phone work back to normal because the battery is now faulty. The best way to fix it is to buy a new battery and it should operate normally again. Here are your phone’s specs.
The Samsung Galaxy S4 I9500 is a 3G Smartphone operating on 2G and 3G network bands using GSM and HSPA technologies. It was announced to the public on March 2013 and released on April 2013 measuring 136.6 x 69.8 x 7.9 millimeters and weighing 130 grams. It is built with plastic body and uses micro-SIM card.
It has Super AMOLED capacitive touchscreen display with 16M colors at 1080 x 1920 pixels screen resolution protected with Corning Gorilla Glass 3. It ships with Android 4.2.2 Jelly Bean upgradable to Android 5.0.1 Lollipop with TouchWiz UI powered by 28 nm Exynos 5410 Octa chipset, Octa-Core processor (4 x 1.6 GHz Cortex-A15 and 4 x 1.2 GHz Cortex-A7), and PowerVR SGX544MP3 GPU.
It supports microSD expandable up to 64 GB. It runs on 2 GB RAM with internal storage available in 16 GB, 32 GB, and 64 GB capacities. The primary camera supports 13 megapixels with f/2.2, 31mm (standard), 1/3″, 1.14µm, and AF featuring HDR and LED flash. It supports 1080p video recording at 30 fps with dual-video rec.
The secondary camera supports 2 megapixels with f/2.4 and 31mm (standard) featuring dual video call. It supports 1080p video recording at 30 fps.
It has 3.5-millimeter jack featuring active noise cancellation with dedicated mic; Wi-Fi 802.11 a/b/g/n/ac with dual-band, Wi-Fi Direct, DLNA, and hotspot support; Bluetooth 4.0 with A2DP, EDR, LE, and aptX support; GPS with A-GPS and GLONASS support; NFC; infrared; and microUSB 2.0 with MHL 2 TV-out and USB Host support.
It has built-in accelerometer, gyro, proximity, compass, barometer, temperature, humidity, and gesture sensors: ANT+, S-Voice natural language commands and dictation, and air gestures. It runs on removable Li-Ion 2600 mAh battery with standby time up to 370 hours on 3G and talk time up to 17 hours on 3G. It is available in White Frost, Black Mist, Arctic Blue, and Black Edition colors. It supports Qi wireless charging.
